Privacy Policy
Last updated: March 2026
Introduction
DubrovnikTickets d.o.o. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Booking and transaction details
- Communications with our team
- Survey responses and feedback We also automatically collect certain information when you visit our website, including:
- IP address and browser type
- Device information
- Pages viewed and time spent
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Communicate with you about your reservations
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing
We share your information with:
- Tour operators who fulfill your bookings
- Payment processors for secure transactions
- Service providers who assist our operations
- Legal authorities when required by law We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
- Objection to processing To exercise these rights, contact us at [email protected].
Cookies
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at: DubrovnikTickets d.o.o. Stradun 1, 20000 Dubrovnik, Croatia Email: [email protected]